Work Authorization Form

Please Enter Your Account Number
Based on our records, you have a private outdoor lead service line on your property and we want to replace it for you - FREE of charge. Public health is at the core of Louisville Water Company's mission. Your drinking water is safe and high-quality when it leaves our water treatment plants. But when there are lead pipes on your property, there's a risk of lead entering the drinking water. That's why we want to replace your private outdoor lead service line and reduce your risk for free.

If you are the owner of this property, you can complete the form below and we will contact you shortly to schedule the replacement. If you are a tenant, please contact us at 502.569.0898 to begin the process.

Enter your Louisville Water Account Number.
You can find your account information in the top left section of your bill or you can log in to Pure ConnectSM

Louisville Water
Water Service Line information

Enter an account number in the search box to view the service line information on record with Louisville Water. If you have questions, go to Louisville Water's Lead Awareness webpage


DISCLAIMER: The information provided by Louisville Water is based on historical data, information directly provided by customers, and in some cases, information acquired during physical inspections. Louisville Water does not guarantee the accuracy of these records, which shall be used for the sole purpose of providing property owners and residents with Louisville Water's best available data regarding their private water services, and not for any commercial, legal or other use. These records will be updated constantly as Louisville Water gathers additional information. Louisville Water requests that customers provide to it records of any service line replacements performed by property owners. Louisville Water reserves the right to alter, amend or terminate at any time the display of these maps and records.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on Louisville Water. We only have access to/collect information that you voluntarily give us, via Louisville Water, through email, or other direct contact from you. We will use the email addresses you provide for communication purposes, related to your interaction with Louisville Water.

By usage of this site, you agree to these terms.