Work Authorization Form

Private Water Service Line Replacement Program

Based on our records, you have a private outdoor lead service line on your property and we want to replace it for you - FREE of charge. Public health is at the core of Louisville Water Company's mission. Your drinking water is safe and high-quality when it leaves our water treatment plants. But when there are lead pipes on your property, there's a risk of lead entering the drinking water. That's why we want to replace your private outdoor lead service line and reduce your risk for free.

If you are the owner of this property, you can complete the form below and we will contact you shortly to schedule the replacement. If you are a tenant, please contact us at 502.569.0898 to begin the process.
Please Enter Your Account Number
Enter your Louisville Water Account Number.
If you need help, call 502.583.6610 or 888.535.6262 (Toll Free), press 5, and then select the lookup option that works best for you. Alternatively, you can find your account information in the top left section of your bill.
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