Typical water service line diagram. Water flows from the water main in the street through the Louisville Water service line and water meter to the property line. Louisville Water is responsible for this portion. Beyond the property line, the customer service line runs to the customer water shutoff valve at the house and is the customer's responsibility. An arrow points to this customer service line with the message: Louisville Water will pay to replace this for you.

Water Service Line ID Tool

Enter your service line address. Type slowly until you see your address appear.

Address (required)

Type at least three characters. After you pause, your entered address and the number of suggestions will be announced. Use the Up and Down arrow keys to review suggestions, then Enter to choose your complete address. Escape closes the suggestions.

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